Product Manager
Product Manager with hands-on experience in development of scalable tools and smart automation systems. Leading IoT device integration into software platforms and building internal tools.
3+
Years Experience
45%
Reduction in On-Site Network Failures
40%
Faster Ticket Resolution
10000+
IoT Devices Updated via OTA
About Me
Get to know more about my background, journey, and what drives my passion for product management and IoT innovation.
My Story
I’m a Product Manager with over 3 years of experience in the IoT and smart automation domain. I work closely with software, hardware, and field teams to define, test, and roll out features that solve real-world problems. Most of the features I help shape are client-centric, focused on improving usability, stability, and long-term value.
From managing OTA updates for 10,000+ devices to leading internal tool development and field deployments, I ensure that every update or product improvement serves a clear purpose and delivers measurable impact.
Quick Facts
● Based in Navi Mumbai, India
● 3+ years in Product Delivery & QA Engineering
Education
B.Sc. in Information Technology
Pillai's College of Arts, Commerce & Science - 2022
HSC
KLE Jr College - 2018
SSC
Carmel Convent High School - 2016
Beyond Work
When I'm not optimizing product workflows, you'll find me exploring the latest in tech trends, writing about tech, staying active through athletics, or diving into photography to keep my strategic thinking sharp.
Work Experience
My professional journey in product management and IoT technology development.
Product Manager
April 2024 – Present
- Designed and deployed the Support App, a field ops tool now being extended to production workflows.
- Co-built the OTA Utility, allowing 10000+ IoT devices to receive seamless remote firmware updates.
- Managed the Coolmaster release at the client site, used for controlling VRF/VRV ACs centrally.
- Led integration of the DALI protocol into the platform for lighting automation.
- Managed end-to-end product releases and prepared training, release documentation, and SOPs.
- Trained Sales , Project management team & Support teams on tech onboarding and field readiness.
- Rolled out a network survey SOP, reducing on-site network failures by 45%.
Software Tester
2022 – 2024
- Performed manual, API, UAT, and regression testing.
- Validated real-time deployments for AI-based BMS setups.
- Built and managed IoT test benches for Modbus, MQTT, Coolmaster.
- Created detailed field issue diagrams and support escalation flows.
- Deployed and troubleshot on-site firmware and network failures.
Featured Projects
🔧 Support App
Internal ToolDesigned and deployed an internal Support App that digitizes and centralizes issue reporting and resolution. Currently used by the field and support teams. Actively working on expanding the system for the production team to log and automate workflows such as assembly, dispatch, and quality testing.
IMPACT
Reduced manual dependency in support operations by over 40%, enabled faster ticket closure, and will soon integrate production workflows to support data-driven decisions across teams.
🔄 OTA Utility
IoT PlatformA tool to deploy over-the-air firmware updates to IoT device fleets with cloud status monitoring. Integrated with health monitoring and rollback logic.
IMPACT
Enabled seamless OTA updates for 10000+ devices globally, reducing manual upgrade efforts and errors.
❄️ Coolmaster Integration
HVAC IntegrationIntegrated a globally recognized VRF/VRV AC controller into the platform. Defined release cycle, tested edge cases, and deployed at client sites.
IMPACT
Enabled VRF/VRV AC control from Single application along with other Home Automation Devices.
DALI Lighting Protocol
Protocol IntegrationCollaborated with R&D and software teams to integrate DALI protocol support for smart lighting control.Played a key role in defining the application's UI/UX, ensuring the interface was intuitive for field and client use.
IMPACT
Enabled clients to control DALI-based lighting through a single application alongside other home automation devices, improving convenience, centralized control, and expanding smart building capabilities.
🌐 Network Survey SOP
Process OptimizationCreated and currently leading and monitoring the implementation of a standardized Network Survey SOP to guide proper infrastructure planning across new project sites. The SOP includes best practices for seamless IoT deployments.
IMPACT
Brought down on-site network failures by 45%, and increased team efficiency in wireless planning.
🏢 Digital Twin
CollaborationActing as a bridge between the software and BIM teams to integrate IoT devices with BIM models, resolving queries around APIs, device data, and authenticity.
IMPACT
Accelerated development of a reliable Digital Twin platform by ensuring accurate IoT data mapping and cross-team clarity.
Skills & Expertise
Product Management
Product vision, roadmapping, and lifecycle management.
Testing & QA
Manual, API, UAT, and regression testing.
IoT Protocols
Hardware-software integration expertise.
Tools & Platforms
Development and collaboration tools.
Collaboration
Collaboration with Sales, QA, Support, and R&D.
Technical Implementation
IoT infrastructure setup & debugging.
Personal Interests & Extra-Curriculars
Athletics
Winner of 1.5 km and 5 km track events at district-level competitions. Committed to endurance and discipline.
Football
Active player in local football tournaments; values team play and on-field strategy.
Tech Blogging
Writes about smartphones, consumer gadgets, and AI tools, combining deep knowledge with accessible content.
Photography
Passionate about capturing authentic moments through the lens. Skilled in landscape, street, and portrait photography with a keen eye for composition and lighting.
Get In Touch
Ready to discuss your next project or explore collaboration opportunities? I'd love to hear from you.